FAQs

FAQs

Find answers to common questions about shopping with Aether Wild.

Ordering

How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.

Can I modify or cancel my order?

Please contact us immediately at support@aetherwild.com. We'll do our best to accommodate changes if your order hasn't been processed yet.

What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods displayed at checkout.

Shipping

How long does shipping take?

Delivery times vary by location. Standard shipping typically takes 5-10 business days. You'll receive tracking information once your order ships.

Do you ship internationally?

Please check our Shipping and Delivery page for current shipping destinations and rates.

How can I track my order?

You'll receive a tracking number via email once your order ships. Use this number to track your package.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery for most items. Please see our Refund Policy page for complete details.

How do I initiate a return?

Contact our customer service team at support@aetherwild.com with your order number and reason for return.

Products

Are your products authentic?

Yes, we guarantee the authenticity of all products sold on our website.

How do I know what size to order?

Check the product description for size guides and measurements. If you're unsure, contact us for assistance.

Account & Privacy

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows you to track orders and save preferences.

Is my information secure?

Yes, we use industry-standard security measures to protect your personal and payment information.

Still have questions? Contact us and we'll be happy to help!